Terms & Conditions
This website is operated, edited and provided by Mimma’s World . company, having its registered office at xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx- DUBAI - UAE. and registered at the xxxxxxxxxxxxxxxxxxxxxxxxx under the number xxxxxxxxxxxxxxx, trade licence xxxxxxxxxxxx.
Head office: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Registered at the Department of Economic Development of Dubai under the number xxxxxxxxxxxxxxxxxxxxxxx.
Trade licence Number xxxxxxxxxxxxxxxxxx
The entire website is an exclusive property of Mimma’s World. No reproduction or representation can be done without a preceding written consent from Mimma’s World. Despite the careful work done for the realisation of this website and its regular update, occasional errors might occur in certain provided information and/or presented documents. Unfortunately Mimma’s World cannot guarantee the exactitude, the precision or the completeness of available information on the website and therefore under no circumstances will the editor be held responsible for any errors. If you do notice any errors, please bring it to our attention via e-mail to:firstname.lastname@example.org and we will then make sure to make the appropriate changes. Mimma’s World reserves the right to correct the content at any moment, without prior warning.
Mimma’s World (www.mimmasworld.com) owns and operates this Website. This document governs your relationship with (“Website”). Access to and use of this Website and the products and services available through this Website (collectively, the "Services") are subject to the following terms, conditions and notices (the "Terms of Service"). By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.
Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this Website.
The present general conditions of sale apply to all the orders placed with Mimma’s world company for the whole of the articles and services proposed by the site by natural persons not business persons. Consequently, the fact for any person ordering a product offered on sale on the Internet site of Mimma’s World implies full and complete acceptance of these general conditions of sale that the Customer recognizes having been aware of before his order. Mimma’s World reserves the right to modify at any moment the present general sales conditions. Nevertheless, the General Sales Conditions applicable to the order placed by a Customer on the Site of Mimma’s World are those accepted by the Customer at the time of placing the order.
ARTICLE 1 : INTEGRALITY
The present General Conditions define the entirety of the obligations of the various parties. In this sense, the customer is considered to accept without reserve the entirety of the provisions envisaged under these general sales conditions. Mimma’s World is for its part committed to respecting its role of retailer within the framework of the aforesaid conditions.
ARTICLE 2 : OBJECT
The present General Conditions have the aim of defining the rights and obligations of the various parties within the framework of the online sale of goods and services proposed by the Mimma’s World company to the Customer, from the order to the delivery, including payment and the use of services made available by Mimma’s World.
ARTICLE 3 : FIELD OF APPLICATION
The present General Conditions govern the sale of the products on the day of placing of the order by the customer. They apply to all modes of placing of orders proposed by Mimma’s World whether the order is placed by Internet or telephone.
ARTICLE 4: ORDER
CAPACITY TO ENTER INTO CONTRACT
Every customer of the Mimma’s World company declares that he has the capacity to enter into a contract on the conditions described hereafter, i.e. to be an emancipated minor or have reached legal majority.
Mimma’s World reserves the right to refuse any order by a customer with whom there exists, or which appears during processing, a dispute, in particular a dispute over payment.
ACCEPTANCE OF THE CONDITIONS BY THE CUSTOMER
The present Conditions can be read directly on the site. On simple request of the Customer, they can also be sent by electronic mail. The act of the Customer's ticking the box "I accept the general sales conditions", before proceeding to secure payment, constitutes an irrevocable acceptance which can only be called into question in the extreme cases envisaged under the present general sales conditions under the paragraph "right of retraction". The Customer accepts by this act to having read and understood the present Conditions and to accept them.
The purchase by telephone also implies the acceptance of these Conditions which he recognizes to have read beforehand, and to have understood and accepted the conditions mentioned above.
PLACING OF AN ORDER
The individual Customer can place his order at Mimma’s World by Internet 24 hours a day, 7 days a week, or by telephone from Monday to Friday from 10am to 1pm and from 2pm to 6pm. The ordering process is composed of 6 successive stages. Once product selection has been carried out, and the basket validated, the Customer must:
- clearly identify the products selected with the options of colors, sizes,… indicated on the site;
- indicate the quantities requested;
- identify himself, either by entering his Customer number and password which are strictly personal to him, or by giving all the information usually requested for an inscription online;
- indicate clearly information necessary for the delivery. This relates in particular to the precise address of delivery, as well as possible restrictions of accessibility of the place of delivery (building, floor, door-codes, etc);
- indicate the selected mode of delivery;
- finally, indicate The selected mode of payment.
Once the mode of payment is selected, the Customer must proceed with payment of his order on the secure server, which will formalize the sales contract with Mimma’s World in a firm and final manner. Every order implies acceptance of the prices and description of the products available for sale. Any dispute on this point will intervene within the framework of a possible exchange and guarantees mentioned below. In every case, the supply online of the bankcard number and the final validation of the order by the Customer will constitute proof of the order and current liability for the sums for the products selected in the order. This validation constitutes signature and acceptance of all the operations carried out on the site.
CONFIRMATION OF ORDER
An email is automatically sent to the customer in order to confirm the order provided that the email address indicated in the inscription form does not contain an error. The Customer must check the completeness and conformity of the information which he provides to Mimma’s World. The latter cannot be held responsible for possible errors of data-entry and the consequences in terms of delay or delivery error. In this context, all the expenses engaged for resending will be the responsibility of the Customer.
FOLLOWING OF THE ORDER
The customer can at any moment check the status of his order by consulting the heading "My account" on the site. This following of the order makes it possible for the customer to know the stage of processing of his order, but also the stage of sending or delivery of his parcels. Mimma’s World thus cannot be held accountable for the unavailability or errors that may affect the information supplied by its transporters. Mimma’s World endeavors nevertheless to make this information as clear as possible and to make the transport as reliable as possible with its transporters. The Customer can at any moment contact the sales department of Mimma’s World in order to be informed of the stage of his order.
PROOF OF THE ORDER
The computerized registrations, preserved in the information processing systems of Mimma’s World company under reasonable conditions of security, will be regarded as the evidence of the communications, the orders and the payments that have taken place between the parties.
The filing of the purchase orders and the invoices is carried out on a reliable and durable support which can be produced as proof.
ARTICLE 5 : INFORMATION ON THE PRODUCTS
CHARACTERISTICS OF THE PRODUCTS
The difference in perception of the forms and the colors between the photographs or graphics presented and the products cannot engage the responsibility of Mimma’s World . Mimma’s World will make its best efforts to ensure that the photographic representation of the products on the site is as faithful as possible. It is nevertheless possible that the perception of the products does not correspond completely to the products. The products are sometimes presented in photographs with other products. The description will mention what does or does not form part of the product. Mimma’s World will not accept any responsibility for any indirect loss connected to present facts, in particular, with regards to a trading loss, loss of profit, loss of opportunity, damage or expenses, which may occur because of the purchase of the products. Mimma’s World cannot be held responsible for any losses of data, files or of the damage defined in the preceding paragraph.
AVAILABILITY OF THE PRODUCTS
Mimma’s World is committed to delivering the orders received only within the limit of the stocks of the product available. In the absence of availability of a product or products, Mimma’s World is committed to informing the Customer as quickly as possible. Availability can vary during the same day according to the level of sales. Mimma’s World carries out very frequent updates of availabilities, but cannot be held responsible if the stock is no longer the same as that which is indicated. More precise information can be given to the Customer by telephone and email. The unavailability of a product is mentioned on the product page concerned or in the shopping basket summary. Thus, Products may appear with the mention of delivery times, such as "in stock" or "immediate", "4 to 8 days", "1 to 2 week", "4 to 6 weeks", "Product not available" etc.
Delivery times indicated in the product page details are estimated times when the product(s) are not available in Mimma’s World stocks. They may thus be susceptible to variations for which the Customer will be informed by Mimma’s World in his order confirmation in the event of a minor delay or by email in the case of a more prolonged delay. Mimma’s World cannot be held accountable for the non-fulfillment of an agreed contract in the case of the product being out-of-stock or unavailable, of causes beyond control, of disruptions caused by partial or all-out strikes, in particular of the postal services, transport, and communications, flooding and fires.
ARTICLE 6 : PRICES
Prices are indicated in AED and are inclusive of tax, and are applicable only on the date of the confirmation of order sent by the customer. On an indicative basis, the prices on the site also appear in dollars and pounds sterling, but the price to be paid is in Dollar and is systematically indicated in a clear way before the confirmation of the order. The prices do not take account of delivery charges, gift wrapping, possible promotional offers and personal reductions, which will be indicated before the final confirmation of the order.
The prices take into account the UAE VAT applicable on the day of the ordering, and any change of the statutory rate of VAT will be automatically reflected in the price of the products presented on the site, at the date stipulated by the decree of application. However the prices cannot be modified once the Customer has placed his order. In the same way, if one or more taxes or contributions, in particular environmental tax is suddenly created or modified, whether it rises or falls, such a change will be reflected in the selling price of the articles present on the site.
The customer is also responsible for verifying the possibilities of importing ordered items with respect to the governing laws of the destination country. We recommend the customer contact their local customs authorities for further information.
ARTICLE 7 : GUARANTEES
Mimma’s World cannot deprive the customer of the legal guarantee which obliges the professional seller to guarantee him against all consequences of the hidden defects of the item being sold. Mimma’s World cannot be held responsible in the event of the non-respect of legislation in the country where products are delivered. It is the responsibility of the customer to check with local authorities the legality of importing and using the products and services being ordered.
ARTICLE 8 : RESPONSIBILITY
Mimma’s World cannot be held responsible in the event of non-observance of legislation in the country where the product is delivered. It is up to the customer to check with the local authorities on the possibility of importing or using the products which he wishes to order. Mimma’s World cannot be held responsible for inconvenience and losses relating to the use of the Internet, in particular a breakdown in the service, the presence of computer viruses or external intrusions and more generally all cases defined by the courts as outside our control or committed by third parties.
Hypertext links may send out to other sites than that of the site. Mimma’s World refuses any all responsibility if the contents of these sites contravene any laws or rules in force.
ARTICLE 9 : FORCE MAJEURE
Neither of the two parties will have failed in its contractual obligations, insofar as their execution is delayed, blocked or prevented by circumstances beyond their control. Force majeure or circumstances beyond control will be regarded as that which are external to the two parties, unforeseeable, inevitable, independent of the will of the parties, and which could not be prevented by them, despite all reasonably possible efforts. The party affected by such circumstances will warn the other party within ten working days from the date on which the first party will have learnt of it.
The two parties will communicate with each other within a month, except if this is impossible due to force majeure, to examine the situation and reach agreement on the conditions under which the execution of the contract will be continued. If the force majeure case is of duration greater than three months, the present general conditions can be cancelled by the injured party. Force majeure, will be considered to include the following:
all-out strikes or partial ones, external or within the company, a blockage of supplies or transport for whatever reason, legal or governmental restrictions, computer breakdowns, earthquakes, fires, storms, floods, lightning, - breakdown of telecommunications or network works not under control of the customer.
ARTICLE 10 : PERSONAL DATA
Visitors or customers of the site have a constant right of access, modification, correction and suppression of the data which relate to them. At the time of customer inscription or ordering, or within the framework of other specific operations, Mimma’s World invites Visitors or Customers to receive its newsletters, its promotional offers, and / or to register to stay informed of its exclusive sales. At any time, the Visitor or customer can modify his subscription through his personal account, or through the hypertext link appearing at the bottom of the offers received by email.
Mimma’s World is committed to taking into account the modifications of subscription and of withdrawal of subscription to its commercial emails within the shortest possible delay. Mimma’s World uses data acquisition systems such as cookies. Cookies are a computer file stored on the hard disk of the user's computer. Cookies make it possible to announce a preceding visit of the user on the site and to connect the user to his personal data left on the site, in particular in reference to his orders in course.
ARTICLE 11 : INTELLECTUAL PROPERTY
The entirety of the contents (texts, comments, works, illustrations, images, videos, graphics, sounds… including underlying technologies used) posted on this site is reserved under copyright and intellectual property rights for the whole world. For this reason, only private use is authorized, subject to different provisions which may be even more restrictive from the code of intellectual property. Any other use may constitute pirating and be sanctioned by the law covering intellectual property, except in the case of preliminary authorization by Mimma’s World. Any total or partial reproduction of Mimma’s World company catalogue is strictly prohibited. Any person having an Internet site wishing to place on his site a simple link directly to the site must request authorization from Mimma’s World. An authorization given by Mimma’s World will not constitute an implicit agreement of affiliation and will not be in any case given on a permanent basis. By simple request from Mimma’s World, this link will have to be removed.
ARTICLE 12 : ENTIRETY OF CONDITIONS
A change of legislation, regulation or a decision of the court rendering invalid one or more clauses of these general sales conditions will not affect the general validity of these conditions. Such a change cannot in any way make it possible for the customer not to observe these general sales conditions. If a condition is not explicitly mentioned, it will be regarded as conforming to usage in the sector of mail order sales by companies based in UAE. Relations between Mimma’s World company and the customer are controlled exclusively by the present conditions at the exclusion of any other condition appearing on the site.
ARTICLE 13 : DURATION AND APPLICATION
The present conditions apply throughout the time of all online services offered by Mimma’s World company. They can be modified at any time by Mimma’s World. The conditions applicable are those in force on the date of the registration of the order.
ARTICLE 14 : TERRITORIALITY AND APPLICATION LAW
The sale of products of Mimma’s World company are subject to UAE law. Any dispute relating to the existence, interpretation, execution or breach of the contract concluded between Mimma’s World and the customer, even in the event of a plurality of defendants, will be, in the absence of mutual agreement, the exclusive competence of the tribunals of Dubai.